Our contact details
Name: Helena Blamire-Brown
Address: 25 Theobalds Green, Calstone, Calne, SN11 8QE
Phone Number: 07976 076976
E-mail: helena@pilateswithhelena.com
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics:
Full Name
Address
Date of Birth
Telephone number: home / mobile / work / other
Email Address
Medical information provided on Physical Activity Readiness Questionnaire (PAR Q) and in any correspondence in which your health is related to the delivery of Pilates sessions.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for the purposes of discussing potential provision of Pilates training or for providing Pilates training sessions.
We may collect this information through the Bookwhen system that is integrated in our website at www.pilateswithhelena.com. We may also collect information in correspondence or conversation with you.
We use the information that you have given us in order to organise and run Pilates sessions, including planning any guidance or modifications required to address any notified medical conditions.
We may share this information with other individuals that provide cover for our classes.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are that we have a contractual obligation.
How we store your personal information
Your information held by us is securely stored using Microsoft OneDrive. Your information is also stored on the Bookwhen for the purposes of managing your class bookings. Data is held by Bookwhen in accordance with their privacy policy: https://bookwhen.com/privacy.
Email correspondence will be stored in our Hotmail email account.
Text messages will be stored on a personal mobile device that is protected with a passcode and / or fingerprint.
We keep your personal information for up to 12 months after your final session with us, in case you restart sessions with us. We will then dispose of your information by securely deleting online copies.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at helena@pilateswithhelena.com or on 07976 076976 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at helena@pilateswithhelena.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk